You may be in Mail Order, Direct Mail, or you may be a local merchant with 150 employees; whichever, however or whatever - you've got to know how to keep your business alive during economic recessions. Anytime the cash flow in a business, large or small, starts to tighten up, the money management of that business has to be run as a "tight ship."
Some of the things you can and should do include
protecting yourself from
expenditures made on sudden impulse. We've
all bought merchandise or services we
really didn't need simply because we were
in the mood, or perhaps in response to the
flamboyancy of the advertising or the persuasiveness
of the salesperson. Then we
sort of "wake up" a couple of days later and
find that we've committed hundreds of
dollars of business funds for an item or service
that's not essential to the success of
our own business, when really pressing items
had been waiting for those dollars.
If you are incorporated, you can eliminate
these "impulse purchases chases" by
including in your by-laws a clause that states:
"All purchasing decisions over (a
certain amount) are contingent upon approval
by the board of directors." This will
force you to consider any "impulse purchases"
of considerable cost, and may even
be a reminder in the case of smaller purchases.
If your business is a partnership, you can
state, when faced with a buying decision,
that all purchases are contingent upon the
approval of a third party. In reality, the third
party can be your partner, one of your department
heads, or even one of your
suppliers.
If your business is a sole proprietorship,
you don't have much to worry about really,
because as an individual you have three days
to think about your purchase, and then
to nullify that purchase if you think you
don't really need it or can't afford it.
While you may think you cannot afford it, be
sure that you don't "short-change" your
self on professional services. This would
apply especially during a time of emergency.
Anytime you commit yourself and move ahead
without completely investigating all the
angles, and preparing yourself for all the
contingencies that may arise, you're skating
on thin ice. Regardless of the costs involved,
it always pays off in the long run to seek
out the advice of experienced professionals
before embarking on a plan that could
ruin you.
As an example, an experienced business consultant
can fill you in on the 1244 stock
advantages. Getting eligibility for the 1244
stock category is a very simple process,
but one with tremendous benefits to your business.
The 1244 status encourages investors to put
equity capital into your business
because in the event of a loss, amounts up
to the entire sum of the investment can be
written off in the current year. Without the
"1244" classification, any losses would have
to be spread over several years, and this,
of course, would greatly lessen the
attractiveness of your company's stock. Any
business owner who has not filed the
1244 corporation has in effect cut himself
off from 90 percent of his prospective
investors.
Particularly when sales are down, you must
be "hard-nosed" with people trying to sell
you luxuries for your business. When business
is booming, you undoubtedly will allow
sales people to show you new models of equipment
or a new line of supplies; but
when your business is down, skip the entertaining
frills and concentrate on the basics.
Great care must be taken however, to maintain
courtesy and allow these sellers to
consider you a friend and call back at another
time.
Your company's books should reflect your way
of thinking, and whoever maintains
them should generate information according
to your policies. Thus, you should hire an
outside accountant or accounting firm to figure
your return on your investment, as well
as the turnover on your accounts receivable
and inventory. Such an audit or survey
should focus in depth on any or every item
within your financial statement that merits
special attention. In this way, you'll probably
uncover any potential financial problems
before they become readily apparent, and certainly
before they could get out of hand.
Many small companies set up advisory boards
of outside professional people. These
are sometimes known as Power Circles and once
in place, the business always
benefits, especially in times of short operating
capital. Such an advisory board or
power circle should include an attorney, a
certified public accountant, civic club
leaders, owners or managers of businesses
similar to yours, and retired executives.
Setting up such an advisory board of directors
is really quite easy, because most
people you ask will be honored to serve.
Once your board is set up, you should meet
about once a month and present material
for review. Each meeting should be a discussion
of your business problems and an
input from your advisors relative to possible
solutions. These members of your board
of advisors should offer you advice as well
as alternatives, and provide you with
objectivity. No formal decisions need to be
made either at your board meeting, or as
a result of them, but you should be able to
gain a great deal from the suggestions you
hear.
You will find that most of your customers have
the money to pay at least some of what
they owe you immediately. To keep them current,
and the number of accounts
receivable in your files to a minimum, you
should call them on the phone and ask for
some kind of explanation why they're falling
behind. If you develop such a habit as part
of your operating procedure, you'll find your
invoices will magically be drawn to the
front of their piles of bills to pay. While
maintaining a courteous attitude, don't be
hesitant, or too much of a "nice guy" when
it comes to collecting money.
Something else that's a very good business
practice, but which few business owners
do is to methodically build a credit rating
with their local banks. Particularly when you
have a good cash flow, you should borrow $100
to $1,000 from your banks every 90
days or so. Simply borrow the money, and place
it in an interest bearing account, and
then pay it all back at least a month or so
before it's due. By doing this, you will in
crease the borrowing power of your signature,
and strengthen your ability to obtain
needed financing on short notice. This is
a kind of business leverage that will be of
great value to you if or whenever your cash
position becomes less favorable.
By all means, join your industry's local and
national trade associations. Most of these
organizations have a wealth of information
available on everything from details on
your competitors to average industry sales
figures, new products, services, and
trends.
If you are given a membership certificate or
wall plaque, you should display these
conspicuously on you office wall. Customers
like to see such "seals of approval" and
feel additional confidence in your business
when they see them.
Still another thing often overlooked: If at
all possible, you should have your spouse
work in the business with you for at least
three or four weeks per year. The important
thing is that if for any reason you are not
available to run the business, your spouse
will be familiar with certain people and situations
about your business. These people
should include your attorney, accountant,
any consultants or advisors, creditors and
your major suppliers. The long-term advantages
of having your spouse work four
weeks per year in your business with you will
greatly outweigh the short-term
inconvenience. Many couples share responsibility
and time entirely, which is in most
cases even more desirable.
Whenever you can, and as often as you need
it, take advantage of whatever free
business counseling is available. The Small
Business Administration published many
excellent booklets, checklists and brochures
on quite a large variety of businesses.
These publications are available through the
U.S. Government Printing Office. Most
local universities, and many private organizations
hold seminars at minimal cost, and
often without charge. You should also take
advantage of the service s offered by your
bank and local library.
The important thing about running a small business
is to know the direction in which
you're heading; to know on a day-to-day basis
your progress in that very direction; to
be aware of what your competitors are doing
and to practice good money
management at all times. All this will prepare
you to recognize potential problems
before they arise.
In order to survive with a small business,
regardless of the economic climate, it is
essential to surround yourself with smart
people, and practice sound business
management at all times.